All orders are sent within one week of placing your order via Australia Post. Unfortunately we cannot guarantee a time-frame for your order to be delivered once it has left our hands. If you are in a rush to receive your order or prefer to have tracking please upgrade to our express or tracked shipping options.

For international orders requiring tracked shipping please contact us before placing your order so we can arrange for the correct postage cost to be charged.

Penny + Elke cannot be held responsible for any missing parcels.